Michigan Unemployment Benefits Site To Go Offline Friday Night For Maintenance

WWJ News
April 03, 2020 - 12:43 pm

(WWJ) Michiganders who have lost their jobs amid the virus crisis — and there are plenty of them — won't be able to apply for unemployment benefits for just a bit. 

The Michigan Department of Technology, Management & Budget will temporarily take the MILogin application offline overnight tonight in order to make upgrades to the system to allow for greater capacity to handle the unprecedented volume required during the COVID-19 emergency.

The system will be unavailable beginning at 11 p.m. on Friday, April 3, until 7 a.m. on Saturday, April 4.

MILogin is the single-sign-on portal to access critical state services that have seen a sharp increase in transactions during the COVID-19 pandemic. Many state applications such as Michigan Web Account Manager (MiWAM) for unemployment benefits and MI Bridges to apply for food assistance utilize MILogin, which has seen slowdowns and outages in recent days and weeks due so many people visiting at once, 

Before March, the average number of hourly transactions maintained around 5,000. Last week, MILogin processed approximately 38,000 transactions per hour, but a critical upgrade is needed in order to meet current and future expected demand. 
MILogin is the state of Michigan Identity Management solution that allows users the ability to access many state services and systems online, across multiple departments, using a single user ID and password.

This comes amid steep job losses nationwide. The U.S. Labor Dept said Friday that employers cut 701,000 jobs in March. The unemployment rate jumped to 4.4% from a 50-year low of 3.5%.

For more information, visit Michigan.gov/MILogin